Bookmarking Auto on Info pagesSupporting Auto on InfoHome or Site Layout or Site Map or Site Index or Quick Jumps or Search Engine Directory or The MartAuto News, Analysis and Editorial Into the Depths: General Motors Obtains Record Share of Consumer Reports' 'Worst of the Worst'

	AutoOnInfo.net  March 2008 Into the Depths: General Motors Obtains Record Share of Consumer Reports' 'Worst of the Worst' By James B. Bleeker Models by General Motors Corporation account for 18 of the 31 entries on Consumer Reports' 2008 Worst-of-the-Worst used car list for model years 1998 to 2007. The following table provides a breakdown by auto manufacturer of the Worst of the Worst, which for most of the previous years Consumer Reports has termed the Much Worse Than Average.   Table I: Number and Percentage of Entries in CR's 2008 List of the Worst of the Worst, by Manufacturer Auto Manufacturer Number of Entries Percent of Entires General Motors Corporation 18 58.1% Volkswagen AG 4 12.9% Chrysler LLC 3 9.7% Nissan Motor Company 2 6.5% Ford Motor Company 2* 6.5% Daimler AG (Mercedes-Benz) 1 3.2% Kia Motors Corporation 1 3.2% All Others 0 0% * One is from Ford's North American group and one is from its Land Rover division. Ford hopes to dispose of the Land Rover division shortly. Source: "Worst of the Worst," Consumer Reports, April 2008, p. 85   General Motors' 58.1% share of the Worst of the Worst is more than 4 times the second largest share. The following chart helps depict this relative dearth of quality. This year's 58.1% share for GM also sets a record for the years 1997 to 2008. The following chart plots GM's fractional shares of the Much Worse Than Average for these years and extrapolates these points to 2015 with a linear regression of degree one. Consumer Reports' publication of the Worst of the Worst comes at a time (1) when GM is attempting to convince U.S. consumers and much of the news media that the quality of its products have improved in some meaningful way and (2) when GM appears to be experiencing some success at convincing what remains of its customer base of such improvement. The following chart depicts GM's historical U.S. market shares and its 2008 year-to-date U.S. market share. From the chart it may be seen that General Motors' 2008 year-to-date U.S. market share is unchanged from its U.S. market share for all of 2007. This suggests that it has been somewhat successful at convincing the remnants of its previous customer base that some arguably meaningful improvement in quality has occurred. Only time will tell whether GM's growing share of the Worst of the Worst will have an impact on its attempts at persuasion.   Source for 2008 entries of the Worst of the Worst: "Worst of the Worst," Consumer Reports, April 2008, p. 85 Sources for GM's fractions of much-worse-than-average for 1997 to 2006: "CR Bad Bets," Consumer Reports, April 2007, p. 81, "CR Bad Bets: Be Especially Careful," Consumer Reports Cars: Used Car Buying Guide 2006, p. 26, Consumer Reports, April 2005, p. 81, Consumer Reports, April 2004, p. 81, Consumer Reports, April 2003, p. 88, Consumer Reports, April 2002, p. 74, Consumer Reports, April 2001, p. 74, Consumer Reports, April 2000, p. 74, Consumer Reports, April 1999, p. 69, Consumer Reports, April 1998, p. 72, and Consumer Reports, April 1997, p. 68   Related Onsite Web Pages Table and Chart Summary of the 2008 Reliability and Durability Updates Table and Chart Summary of the 2007 Reliability and Durability Updates   Related Articles January 2008: Toyota Increases Dominance of Consumer Reports' Good Bets List a Tad, Honda Drops a Bit, Toyota's Best Widen Quality Gap Again January 2008: Toyota's Dominance on Durability Measure Holds December 2007: The 2007 Reliability-Durability Updates: Plunging Toward the Depths of Junk? Has Toyota Intentionally Degraded the Durability of Its Pickups to Only 4 Times That of GM Pickups? December 2007: The 2007 Reliability-Durability Updates: Honda Age-Equivalent Estimates: Estimates of When a Typical 1999 Model of Honda Motor Company Will Be as Troublesome as Typical 1999 Models of General Motors Corporation and Its Several Marques Were Circa 3 Years, 4 Years, ..., and 7 Years of Age November 2007: The 2007 Reliability-Durability Updates: Toyota Age-Equivalent Estimates: Estimates of When a Typical 1999 Model of Toyota Motor Corporation Will Be as Troublesome as Typical 1999 Models of General Motors Corporation and Its Several Marques Were Circa 3 Years, 4 Years, ..., and 7 Years of Age October 2007: By CR's Predicted Short-Term Reliability Scores for Model Year 2008, Toyota and Honda Marques Gather 5 of 6 Best, GM Marques Gather 3 of 7 Worst, 5 of 9 Worst and 7 of 13 Worst: Is GM on a Quest to Be Junk's Absolute Monarch? September 2007: The 2007 Reliability-Durability Updates: Toyota and Honda Account for 4 of the 5 Most Durable Vehicle Lines; General Motors - 5 of 10 Worst: Will a Typical 1999 Toyota or Honda Model Be More Trouble Free at about 20 Years of Age Than a Typical 1999 GM Model at 3? September 2007: Toyota and Honda Account for All of Consumer Reports' 2007 Long-Run Good Bets August 2007: Gleaning Value from J.D. Power Studies: An Index of Total Cluelessness? August 2007: The 2007 Reliability-Durability Updates: For Vehicles 2-to-3 Years Old, Toyota and Honda Account for 14 of 16 Best, GM - 18 of 57 Worst August 2007: The 2007 Reliability-Durability Updates: For Vehicles 2-to-4 Years Old, Toyota and Honda Account for 14 of 19 Best, GM - 22 of 62 Worst August 2007: The 2007 Reliability-Durability Updates: For Vehicles 3-to-5 Years Old, Toyota and Honda Account for 18 of 19 Best, GM - 24 of 61 Worst July 2007: The 2007 Reliability-Durability Updates: For Vehicles 4-to-6 Years Old, Toyota and Honda Account for 17 of 17 Best, GM - 24 of 56 Worst: Will a Typical Toyota at 13 Years of Age Be as Troublesome as a Typical GM at 3 Years of Age? July 2007: The 2007 Reliability-Durability Updates: For Vehicles 5-to-7 Years Old, Toyota and Honda Account for 12 of 13 Best, GM - 19 of 48 Worst: Will a Typical Toyota at 21 Years of Age Be as Troublesome as a Typical GM at 3 Years of Age? July 2007: The 2007 Reliability-Durability Updates: For Vehicles 6-to-8 Years Old, Toyota and Honda Account for 13 of 13 Best, GM - 18 of 43 Worst: Will a Typical Toyota at 19 Years of Age Be as Troublesome as a Typical GM at 3 Years of Age? July 2007: The 2007 Reliability-Durability Updates: For Vehicles 7-to-9 Years Old, Toyota and Honda Account for 11 of 12 Best, GM - 22 of 41 Worst: Will a Typical Toyota at 30 Years of Age Be as Troublesome as a Typical GM at 3 Years of Age? May 2007: Does GM Mean Junk and Ford Too? Toyota and Honda Shine Again. March 2007: GM Maintains Leadership in Much-Worse-Than-Average: A Guide to Making Sales Challenging March 2007: Toyota and Honda Increase Dominance of Consumer Reports' Good Bets List: Toyota's Best Widen Quality Gap February 2007: Does GM Mean Junk of the 7th Level of Abomination? November 2006: True Value Estimates of GM's 2007 Vehicles   To Share Your Experiences and Opinions and to View Those of Other Visitors, Visit AutoOnInfo.net's Mini-Surveys Hyundai vs. General Motors: Which the Better and by How Much? A Toyota Owner Survey with Enquiries into Reliability Importance A Honda Owner Survey with Enquiries into Reliability Importance A Toyota Owner Satisfaction Poll with Enquiries into Toyota Durability A Lexus Owner Satisfaction Poll with Enquiries into Lexus Durability An Infiniti Owner Satisfaction Poll with Enquiries into Infiniti Durability The True Value of a Big Three Big Three Bin Readiness General Motors Travails and Prospects Is the Ownership of a General Motors Vehicle a Useful Index of 21st-Century Cognitive Uselessness?   The following poll permits the reader to express his assessment on General Motors Corporation.     Poll on GM How big an embarrassment do you think General Motors Corporation is? U.S.'s biggest Top 5, but not number 1 Top 10, but not within top 5 Top 25, but not within top 10 Not within top 25   To view responses to the above poll, click here.	Links to Amazon.com Visitor support makes this site possible. Please shop often via Auto on Info. Thank you. 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