This
page has been updated to include the data that became available in 2007.
Note: The 1998-1999 Reliability Index Value of the Mazda 626
is for the V6 edition, that of the Mercedes-Benz C-Class is for the V6 edition,
that of the Mercedes-Benz E-Class is for the V6 edition, and that of the BMW
5-Series is for the 6-cylinder edition. The 1999-2000 Reliability Index Value of
the Mercedes-Benz C-Class is for the V6 edition, that of the Mercedes-Benz
E-Class is for the V6 edition, and that of the Mercedes-Benz M-Class is for the
V6 edition.
The Reliability Index Values are based on reported auto problems in 6-to-8-year-old vehicles. To view the methodology for the computation of the
Reliability Index Values, go to the Methodology
Page.
The Reliability Index Values are based on reported problems in 6
to 8 year old vehicles. To see an extrapolation of the current thirteen-year
Reliability Index gap between Toyota and the Big Three, go to the
Bottom Line on Reliability web page of the Auto on Info website. This web
page will give you an idea as to what you can expect of a new 2007 or 2008
Big-Three-engineered model relative to a 2007 or 2008 Toyota or Honda model.
|
Charts of 2008 Reliability Predictions |
|
(Each chart is linked to a news article providing additional
information.) |




|
Links to Articles on Consumer Reports' 2008 Reliability
Ratings for Model Years 1998 through 2007 |
|
(Each chart is linked to a news article providing additional
information.) |
|
Some Additional
Charts and Tables Pertaining to Reliability, Durability and Other Quality
Measures |
|
(Each chart is linked to a news article providing additional
information.) |





 






|
Table I: Number and Percentage
of Entries in CR's 2007
Much-Worse-Than-Average List, by Manufacturer |
|
Auto Manufacturer |
Number of Entries |
Percent of Entires |
|
General Motors Corporation |
14 |
36.8% |
|
DaimlerChrysler AG |
7* |
18.4% |
|
Ford Motor Company |
6** |
15.8% |
|
Volkswagen AG |
5 |
13.2% |
|
Nissan Motor
Company |
3 |
7.9% |
|
BMW AG |
2 |
5.3% |
|
Kia Motors
Corporation |
1 |
2.6% |
|
All Others |
0 |
0% |
|
*
Three are from DaimlerChrysler's North American Chrysler group and
four are from the Mercedes-Benz division. |
|
**
Two are from Ford's North American group, two are from the
Jaguar division, one is from the Land Rover division, and one is
from the Volvo division. |
|
Source: "CR Bad Bets," Consumer Reports,
April 2007, p. 81 |
Additional Charts and Tables appear below the list of
news articles.
Some Auto News Articles:
|
January 2008: By CR's 10-Year Reliability-Verdict History, Hyundai Clobbers GM Once Again: Is General Motors in Overdrive to Become the World's Worst Automobile Manufacturer? |
|
July 2007:
The 2007 Reliability-Durability Updates: For Vehicles 7-to-9 Years Old, Toyota and Honda Account for 11 of 12 Best, GM - 22 of 41 Worst: Will a Typical Toyota at 30 Years of Age Be as Troublesome as a Typical GM at 3 Years of Age? |
| April 2007:
The Best Models by CR's 2007 History of Reliability Verdicts: The Reliable Two Shine; Big Three Score Zip |
|
April 2007:
The Reliable Two Dominate Greenest Dozen; Big Three Score Zip |
|
April 2007:
Toyota and Honda Dominate
CR's 2007 Top Picks and Alternates; Nissan's Infiniti Division Accounts for CR's Upscale and Luxury Top Picks; Big Three Score Zip |
|
April 2007:
In the U.S. in March 2007, Consumer March to Quality Continues: Toyota Sets New Monthly Record, Honda Sets New March Record, and Big 3 Sales Tumble, but Multiple Chapter 11 Bankruptcies by Any of the Big 3 Seem Unlikely |
|
March 2007:
Cleaning
Arizona Air: The Exclusive Three |
|
March 2007:
Toyota and Honda Increase Dominance of
Consumer Reports' Good Bets List: Toyota's Best Widen Quality Gap |
|
March 2007:
Chevrolet Upholds a Tradition: GM's Chevrolet Line
Worst by CR's 2007 Vehicles-to-Avoid List |
|
March 2007:
GM Expands Lead on CR's Used-Cars-to-Avoid List, a Tad |
|
March 2007:
GM Maintains Leadership in Much-Worse-Than-Average: A Guide to Making Sales Challenging |
|
February 2007:
Does GM Mean Junk of the 7th Level of Abomination? |
|
November 2006:
NHTSA Safety Investigations: More Seat Fires for Chrysler and More Engine Compartment Fires for Ford, Plus Summary and Others |
|
October 2006:
The 2006 Updates: Toyota and Honda Account for 4 of 5 Most Durable Sport-Utility Vehicles; General Motors - 7 of 10 Worst: Will a Typical 1998 Toyota SUV Be More Trouble Free at 21 Years of Age Than a Typical 1998 GM SUV at 3? |
|
October 2006:
The 2006 Updates: Toyota and Honda Account for 4 Most Durable Vehicle Lines; General Motors - 4 of 10 Worst: Will a Typical Toyota or Honda 1998 Model Be More Trouble Free at 20 Years of Age Than a Typical 1998 GM Model at 3? |
|
September 2006:
Reliability Updates: Best and Worst Cars and Trucks Tables: A Chart Summary |
|
August 2006:
Reliability Updates: For Vehicles 6-to-8 Years Old, Toyota Accounts for 7 of 10 Best, GM - 17 of 36 Worst |
|
August 2006:
Reliability Updates: For Vehicles 5-to-7 Years Old, Toyota Accounts for 9 of 13 Best, GM - 17 of 42 Worst |
|
August 2006:
Reliability Updates: For Vehicles 4-to-6 Years Old, Toyota Accounts for 8 of 14 Best, GM - 19 of 47 Worst |
|
August 2006:
Reliability Updates: For Vehicles 3-to-5 Years Old, Toyota Accounts for 13 of 15 Best, GM - 17 of 47 Worst |
|
August 2006:
Reliability Updates: For Model Year 2002, Toyota Accounts for 11 of 16 Best, GM - 16 of 53 Worst |
|
August 2006:
For 2-to-3-Year-Old Model-Year-2003 Vehicles, Toyota Garners 8 of Top 9 and 9 of Top 14, General Motors Accounts for 18 of Bottom 46 |
|
August 2006:
Toyota Dominates Auto on Info's Rosters of High Mileage Vehicles; Honda Places Second: Another Auto Manufacturer Durability Award for Each |
|
June 2006:
In the U.S. in May 2006, Reliable Two and Legendary Corolla Sales Soar Past Previous Records; Big Three Sales Take a Step into Friction-Free Free Fall; Accelerated Consumer Shift to Quality and Out of GM Products Puts Prospect of Multiple Bankruptcy Filings on GM's Horizon |
|
June 2006:
Toyota and Honda Dominate CR's 2006 Higher-Reliability, Higher-Owner-Satisfaction Quick Picks; Big Three Score Zip |
|
May 2006:
Toyota and Honda Account for 75% of CR's Top Picks, Alternatives, and Runners-up; Subaru and Nissan Account for Balance; Big Three Score Zip |
|
March 2006:
Toyota Reliability Takes Another Leap Up; Honda's Too; Toyota-GM Reliability Gap Sets Another Record: Will GM Bottom? |
|
February 2006:
Toyota and Honda Dominate Consumer Reports' 2006 Good Bets List, with Small Changes from 2005 |
|
February 2006:
General Motors and DaimlerChrysler Again Dominate CR's Used-Cars-to-Avoid List |
|
February 2006:
Into the Pits and Down and Under Charges the General; General Motors Sets Record Share of CR's Much-Worse-Than-Average |
|
February 2006:
In the U.S. in January 2006, Reliable Two Sales Soar to Set New January Sales Records; GM and Ford Dodge Plunge with Huge, Premature Fleet Sales, but GM's Market Share Still Drops a Notch; Toyota RAV4 Overtakes Honda CR-V with Dramatic Sales Surge |
|
December 2005:
Ford's Debt Cut to Junk by Fitch, but GM Retains Big Lead in Race to Bankruptcy |
|
December 2005:
By CR's Predicted Short-Term Reliability for Model Year 2006, Toyota and Honda Dominate Best, GM and Ford Dominate Worst |
|
September 2005:
In the U.S. in August 2005, Reason Rather Returns: Quality Four Sales Soar, GM Sales Plunge |
|
September 2005:
Fifteen-Year Data History Points to Continued Overwhelming Dominance of the Best of Each Year by TMC |
|
September 2005:
Auto on Info Site Manager's Conclusion: GM Likely to Dominate Worst-Cars-and-Trucks Tables for Years to Come |
|
August 2005:
For 2-to-3-Year-Old Model Year 2002 Vehicles, Toyota Garners 6 of Top 9, General Motors - 13 of Bottom 45 |
|
August 2005:
For Vehicles 2-to-4 Years Old, Toyota Garners 11 of Top 16, General Motors - 16 of Bottom 40 |
|
August 2005:
For Vehicles 3-to-5 Years Old, Toyota Garners 9 of Top 14, Honda - 5 of Top 14, and General Motors - 19 of Bottom 44 |
|
August 2005:
For Vehicles 4-to-6 Years Old, Toyota Garners 6 of Top 10, General Motors Garners 15 of Bottom 38 |
|
August 2005:
For Vehicles 5-to-7 Years Old, Honda Garners 5 of Top 9, Toyota - 4 of Top 9, and General Motors - 19 of Bottom 38 |
|
August 2005:
For Vehicles 6-to-8 Years Old, Toyota Garners 7 of Top 10 Reliability Percentranks, General Motors Gathers 23 of Lowest 36 |
|
August 2005:
Speediest Dilapidations: General Motors Accounts for 16 of the 20 Worst |
|
July 2005:
Toyota and BMW Among World's 20 Most Innovative Companies; Toyota, Mercedes-Benz, BMW, and Honda Brand Names Among World's 20 Most Valuable |
|
June 2005:
Are the J.D. Power Quality Survey Results Worth Less Than the Recyclable Paper They Are Printed On? |
|
June 2005:
In the U.S. in May 2005, Sales Shift Toward Quality Continues |
|
May 2005:
With U.S. Consumer Shift toward Quality Unabated, S&P Cuts GM and Ford's Debt to Junk |
|
March 2005:
Toyota and Honda Dominate Consumer Reports 2005 Overall Quick Pick List; Big Three Score Zip |
|
March 2005:
Toyota and Honda Dominate Consumer Reports Owner Satisfaction Quick Pick List; Big Three Score Zip |
|
March 2005:
General Motors and Chrysler Dominate Consumer Reports Used-Cars-To-Avoid List |
|
March 2005:
Toyota and Honda Again Dominate Consumer Reports Good Bets List |
The visitor may find the following tables and charts useful as well.
|
Cumulative Number of Auto on Info
Auto Manufacturer Awards for Motor
Vehicle Quality |
|
Cumulative Number of First Place Positions in Auto on Info's
Auto
Manufacturer Awards for Motor Vehicle Quality |
|
Auto Manufacturer |
Awards |
Auto Manufacturer |
First Place Positions |
|
Toyota |
42 |
Toyota |
39 |
|
Honda |
34 |
Honda |
5 |
|
Mercedes-Benz |
2 |
Mercedes-Benz |
0 |
|
Nissan |
1 |
Nissan |
0 |
|
BMW |
1 |
BMW |
0 |
|
Volvo |
1 |
Volvo |
0 |
|
General Motors |
0 |
General Motors |
0 |
|
Ford |
0 |
Ford |
0 |
|
Chrysler |
0 |
Chrysler |
0 |
|
This table is current as of 14
August 2007. |
This table is current as of 14
August 2007. |
|
Shares of Consumer Reports' 2005 Quick Picks, by Auto
Manufacturer and Motor Vehicle Line |
|
Manufacturer |
Share of
2005 Reliability Quick Picks |
Share of
2005 Owner Satisfaction Quick Picks |
Share of
2005 Fuel Economy Quick Picks |
Share of
2005 Overall Quick Picks |
|
|
Vehicle Line |
|
Toyota |
.63 |
.47 |
.46 |
.33 |
|
|
Lexus |
.11 |
.16 |
0.00 |
.14 |
|
|
Toyota |
.53 |
.32 |
.46 |
.19 |
|
Honda |
.21 |
.26 |
.38 |
.33 |
|
|
Acura |
.11 |
.11 |
.08 |
.05 |
|
|
Honda |
.11 |
.16 |
.31 |
.29 |
|
Subaru |
.05 |
.11 |
0.00 |
.14 |
|
Nissan |
0.00 |
.05 |
0.00 |
.14 |
|
|
Infiniti |
0.00 |
0.00 |
0.00 |
.05 |
|
|
Nissan |
0.00 |
.05 |
0.00 |
.10 |
|
Mazda |
.05 |
.05 |
.15 |
.051 |
|
BMW |
0.00 |
.05 |
0.00 |
0.00 |
|
Mitsubishi |
.05 |
0.00 |
0.00 |
0.00 |
|
Ford, Chrysler,
General Motors, and all others |
0.00 |
0.00 |
0.00 |
0.00 |
|
1
Mazda's one entry,
the Mazda3 i, may have been pulled from Consumer Reports'
Overall Quick Pick List due to a
"Poor"
side-impact crash test rating by the Insurance Institute for
Highway Safety. The Insurance Institute's rating did cause
Consumer Reports to pull the Mazda3 from its recommended
list. |
|
All shares are rounded to two
significant digits. |
|
CR 2005 Quick Picks are quick pick
models of model year 2005. |
|
Note: A rebadge of a product
engineered by Toyota, but sold by another auto manufacturer, is
omitted from the latter's share. |
|
Source for Consumer Reports' Good
Bets: "Quick Picks," Consumer Reports, April
2005, P. 31 |
|
Shares of Consumer Reports'
2007 Good Bets for Model Years
1997-2006 with Selected 1998-2002 Reliability Percentrank Averages,
by Auto Manufacturer and Motor Vehicle Line |
|
Manufacturer |
Share of CR 2007 Good Bets
with a 1998-2002 Reliability Percentrank Average1 Greater
Than or Equal to .80 |
Share of CR 2007 Good Bets
with a 1998-2002 Reliability Percentrank Average1 Greater
Than or Equal to .85 |
Share of CR 2007 Good Bets
with a 1998-2002 Reliability Percentrank Average1 Greater
Than or Equal to .90 |
Share of CR 2007 Good Bets
with a 1998-2002 Reliability Percentrank Average1 Greater
Than or Equal to .95 |
|
|
Vehicle Line |
|
Toyota |
.54 |
.55 |
.72 |
.83 |
|
|
Lexus |
.16 |
.19 |
.28 |
.50 |
|
|
Toyota |
.38 |
.35 |
.44 |
.33 |
|
Honda |
.27 |
.32 |
.22 |
.17 |
|
|
Acura |
.11 |
.13 |
.06 |
0.00 |
|
|
Honda |
.16 |
.19 |
.17 |
.17 |
|
Subaru |
.03 |
0.00 |
0.00 |
0.00 |
|
Nissan |
.14 |
.10 |
.06 |
0.00 |
|
|
Infiniti |
.08 |
.10 |
.06 |
0.00 |
|
|
Nissan |
.05 |
0.00 |
0.00 |
0.00 |
|
Mazda |
.03 |
.03 |
0.00 |
0.00 |
|
Ford, Chrysler,
General Motors, and all others |
0.00 |
0.00 |
0.00 |
0.00 |
|
1
If the vehicle model is too new for a 1998-2002 Reliability Percentrank average to exist, the early 2003 Reliability Percentrank
is used when such exists. |
|
All shares are rounded to two
significant digits. |
|
CR Good Bets are models that have
several
model years between 1997 and 2006 of better-than-average reliability
and have performed well on Consumer Reports' road tests. An auto
Reliability Percentrank is
a measure of relative overall reliability used by Auto on Info. |
|
Note: Two rebadges of products
engineered by Toyota, but sold by another auto manufacturer, are
omitted from the latter's share. |
|
Source for Consumer Reports' Good
Bets: "CR Good Bet: The Best of Both World's,"
Consumer Reports Cars: Used
Car Buying Guide 2006, p.
25 |
|
Source for Reliability
Percentrank averages:
Table I-MVRP |






|
Median Value of a New Big Three
Vehicle as Assessed by Mini-Survey Respondents Reporting
Ownership of a Quality Four Product on or before July 8, 2005,
by Manufacturer |
|
Manufacturer |
Big 3 Vehicle Valued at More Than
What Is Currently Asked |
Big 3 Vehicle Valued at What Is
Currently Asked |
Big 3 Vehicle Valued at Only 95%
of What Is Currently Asked |
Big 3 Vehicle Valued at Only 80%
of What Is Currently Asked |
Big 3 Vehicle Valued at Only 50%
of What Is Currently Asked |
Big 3 Vehicle Valued at Nothing |
| |